Uninstalling the Extension and Data Retention
Learn exactly what Acuity Scheduling Pro does — and does not do — when you uninstall it from Zoho CRM.
How to Uninstall
You can uninstall the extension directly from the Zoho Marketplace Manage tab. Click the trash can icon next to Acuity Scheduling Pro.
What Happens to My Data?
Uninstalling runs an automatic cleanup that:
- Deregisters every Acuity webhook that points at this extension's listener, stopping any future syncs.
- Deletes the extension's configuration record(s) from the Acuity Settings module in your CRM.
Your CRM data is safe. Leads, Contacts, Meetings, and Deals that were already synced remain in your Zoho CRM — uninstalling never deletes CRM records it created.
No Telemetry, No External Servers
Acuity Scheduling Pro does not send any data to Machron Tech's servers, on uninstall or at any other time. There is no external backend and no telemetry event of any kind — every action the extension takes happens directly between Zoho CRM and Acuity. If you have questions about what was synced before you uninstalled, contact support@machrontech.com.